Privacy Policy — KN Real Estate 215 LTD

1. Introduction

At KN Real Estate 215 LTD, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, store, and safeguard your information when you visit our website, inquire about our properties, or engage our services across Wirral and Merseyside.

2. Information We Collect

Depending on whether you are buying, selling, letting, renting, or requesting a valuation, we may collect the following personal information:

Contact Details: Your full name, email address, phone number, and correspondence address.
Property Data: Ownership documents, address details, valuation records, and photographic assets related to your property.
Financial & Verification Data: Identification documents (for ACSP and AML compliance), proof of funds, mortgage agreement details, and credit check information (for tenants).
Website Usage Data: Technical details such as IP address, browser type, and interaction behavior via contact forms or filter queries.

3. How We Use Your Data

We only use your personal data where the law allows us to. Most commonly, we use your information to:

Provide estate agency, lettings, and valuation services requested by you.
Process tenancy applications, carry out referencing, and handle rent collection.
Arrange property viewings and convey information between buyers, sellers, landlords, and tenants.
Comply with UK legal and regulatory requirements (such as Anti-Money Laundering checks).

4. Data Sharing and Third Parties

We never sell your personal data. However, to fulfill our services, we may share relevant details with trusted third parties, including:

Solicitors, conveyancers, and surveyors managing your property transaction.
Referencing agencies and credit checking providers for tenancy checks.
Contractors and maintenance teams servicing rented properties.
Legal bodies or law enforcement agencies when legally required under UK legislation.

5. How Long We Keep Your Data

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or regulatory reporting requirements. Typically, property transaction records are kept for up to 6 years following completion.

6. Your Rights

Under UK General Data Protection Regulation (UK GDPR), you have the right to:

Access a copy of the personal data we hold about you.
Request corrections to any inaccurate or incomplete information.
Request deletion of your personal data where there is no lawful reason for us to retain it.
Withdraw consent for marketing communications at any time.

7. Contact Us

If you have any questions regarding this Privacy Policy or how your data is handled, please contact us at:

KN Real Estate 215 LTD
76 Pendle Street, Nelson
Email: [email protected]
Phone: +44 7405 263313